70 Shudehill, Manchester, M4 4AF, United Kingdom
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Image 1 of Crowne Plaza Manchester City Centre, an IHG Hotel
Image 2 of Crowne Plaza Manchester City Centre, an IHG Hotel

Crowne Plaza Manchester City Centre, an IHG Hotel Overview

First Impressions

Walking into Crowne Plaza Manchester City Centre, an IHG Hotel on Shudehill, you immediately get that “proper city hotel” vibe — polished but not stuffy. The lobby has this modern business feel that actually works well, and honestly, the staff seem genuinely pleased to see you rather than just going through the motions. I mean, when you’re staying in the heart of Manchester, you want a place that feels like it belongs here, and this four-star property definitely does.

Location That Actually Matters

Here’s the thing about the location — it’s not just “city centre,” it’s properly positioned where you can walk to pretty much everything that matters. You’re literally steps from the Northern Quarter with all its independent bars and vintage shops, plus the main shopping areas are right there. What I really appreciate is how couples seem to love it here (they rate the location 9.4, which is pretty telling), and after staying here, I get why. You can stroll to dinner, catch a show, or just wander around without needing taxis or figuring out transport.

The Room Experience

The room itself is where this place really shines — and I’m not just saying that because they market it. The beds are genuinely excellent, the kind where you actually sleep well instead of tossing around all night. The rooms have that clean, contemporary design that doesn’t try too hard, with proper blackout curtains (thank goodness) and decent space to spread out your stuff. You know what’s nice? The bathrooms are well-thought-out with good water pressure, which sounds basic but you’d be surprised how many hotels mess this up.

Breakfast Worth Getting Up For

Breakfast here is actually impressive — they’ve got everything from full English to vegan options, plus halal and gluten-free choices that don’t feel like afterthoughts. The continental spread is solid, but honestly, if you’re in Manchester, go for the full English at least once. They also do breakfast to go, which is brilliant if you’re rushing off to meetings or want to grab something before exploring the city. The buffet setup flows well, so you’re not queuing forever behind someone who can’t decide between scrambled or poached eggs.

Why Guests Love It

There’s something to be said for a hotel that gets a lot of repeat guests — it means they’re doing the fundamentals right consistently. The location score of 9.3 isn’t just a number; it reflects how well-positioned you are for both business and leisure. Whether you’re here for work meetings in the business district or weekend exploring, you’ll find yourself coming back to a place that feels reliable without being boring. It’s the sort of hotel where everything just works as it should, which in Manchester’s busy city centre, is exactly what you want.

Image 3 of Crowne Plaza Manchester City Centre, an IHG Hotel
Image 4 of Crowne Plaza Manchester City Centre, an IHG Hotel

Facilities

Spa:

  • Fitness
  • Fitness center

View:

  • View

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower

Living Area:

  • Sitting area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids’ meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages Spoken:

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Image 5 of Crowne Plaza Manchester City Centre, an IHG Hotel
Image 6 of Crowne Plaza Manchester City Centre, an IHG Hotel

House Rules at Crowne Plaza Manchester City Centre, an IHG Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional fees may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • Until 11:00

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.1

Comfort:

9.0

Location:

9.2

Free Wifi:

8.2

Facilities:

8.7

Cleanliness:

9.0

Value for money:

8.3